Terms of service

Terms of Use

Last updated: 07-02-2026

1. About Us

1.1 This website (the “Site”) is operated by Active Aura Ltd (“we”, “us”, “our”).

Company details:

  • Company name: Active Aura Ltd
  • Company number: 15110503
  • Registered address: 1g, Brighouse Road, Middlesbrough, England, TS2 1RT
  • Email: info@activeauraltd.com

1.2 These Website Terms of Use (“Terms of Use”) govern your access to and use of this Site.

1.3 By accessing, browsing, using, registering with, or placing an order on this Site, you confirm that you accept these Terms of Use in full and agree to be legally bound by them. If you do not agree, you must stop using the Site immediately.

1.4 These Terms of Use should be read together with our Terms & Conditions and Privacy Policy, which also apply to your use of the Site and any purchases you make.

1.5 We reserve the right to update or amend these Terms of Use at any time by posting changes on the Site. Your continued use of the Site constitutes acceptance of any updated Terms.

 

2. Accessing the Site

2.1 We do not guarantee that the Site will always be available, uninterrupted, secure, or error-free. We may suspend, withdraw, discontinue, or change all or any part of the Site without notice. We will not be liable if the Site is unavailable at any time or for any period.

2.2 You must not attempt to interfere with the proper working of the Site. This includes, without limitation, attempting to bypass security, introduce viruses, tamper with, hack into, or disrupt the Site or any associated systems or servers.

2.3 You are responsible for ensuring that your device, software, and internet connection meet the technical requirements necessary to access the Site. You are also responsible for using appropriate virus protection and security measures.

2.4 Where access to certain features of the Site requires registration, you are responsible for maintaining the confidentiality of your login details. We reserve the right to disable any account or access credentials if, in our reasonable opinion, you have breached these Terms of Use.

2.5 You are responsible for ensuring that anyone accessing the Site through your internet connection is aware of and complies with these Terms of Use.

 

3. Age Restrictions

3.1 Certain products or services available on the Site may be subject to age restrictions under applicable law.

3.2 By using the Site and placing an order, you confirm that you meet any applicable legal age requirements. We reserve the right to refuse or cancel orders where age requirements are not met.

 

4. Accuracy of Information

4.1 We make reasonable efforts to ensure that information on the Site is accurate and up to date. However, content is provided for general information purposes only and is not intended to constitute advice.

4.2 To the fullest extent permitted by law, we make no guarantees, representations, or warranties that the content on the Site is accurate, complete, or current, and we accept no liability for any loss or damage arising from reliance on information provided on the Site.

4.3 Any views expressed in user-generated content (including reviews) are those of the individual users and do not represent our views or opinions.

4.4 If you believe any information on the Site is inaccurate, please contact us and we will review it as soon as reasonably practicable.

 

5. Intellectual Property

5.1 All content on the Site, including text, images, graphics, logos, designs, layout, software, code, databases, and trademarks (“Content”), is owned by or licensed to Active Aura Ltd and is protected by intellectual property laws.

5.2 You may view, download, or print Content for your personal, non-commercial use only. Any copies must retain all copyright and proprietary notices.

5.3 You must not copy, reproduce, modify, distribute, sell, scrape, frame, or commercially exploit any part of the Site or Content without our prior written consent.

5.4 You must not use our brand name, logos, or trademarks in advertising or promotional materials without our express written permission.

 

6. User-Generated Content

6.1 Where the Site allows you to submit reviews or other content, you confirm that:

  • You own or have the right to submit the content
  • The content does not infringe the rights of any third party
  • The content is not unlawful, misleading, abusive, or offensive

6.2 Any content you submit will be considered non-confidential and non-proprietary. By submitting content, you grant us a worldwide, royalty-free, non-exclusive licence to use, reproduce, display, publish, and distribute that content for business and marketing purposes.

6.3 We reserve the right to remove or moderate user-generated content at our discretion.

 

7. Links to and from the Site

7.1 The Site may contain links to third-party websites. These links are provided for convenience only. We do not control or endorse third-party websites and accept no responsibility for their content, privacy practices, or services.

7.2 You may link to the home page of the Site provided that:

  • You do not suggest endorsement or partnership
  • You do not misuse our branding or trademarks
  • Your website does not contain unlawful, offensive, or misleading content

We reserve the right to withdraw linking permission at any time.

 

8. Our Liability

8.1 The Site is provided for domestic and private use only. To the fullest extent permitted by law, we exclude all implied warranties, conditions, and representations relating to the Site and its content.

8.2 We will not be liable for any loss or damage arising from:

  • Use or inability to use the Site
  • Viruses or harmful material transmitted through the Site
  • Reliance on content displayed on the Site

8.3 Nothing in these Terms of Use limits or excludes liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded under English law.

 

9. General

9.1 Failure by us to enforce any provision of these Terms of Use does not constitute a waiver of our rights.

9.2 If any provision of these Terms of Use is found to be unenforceable, the remaining provisions shall remain in full force and effect.

9.3 You may not transfer your rights or obligations under these Terms of Use without our prior written consent.

 

10. Governing Law and Jurisdiction

These Terms of Use are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the English courts, unless mandatory consumer laws provide otherwise.

 

11. Contact Us

If you have any questions or concerns about these Website Terms of Use, please contact us:

Active Aura Ltd
1g, Brighouse Road, Middlesbrough, England, TS2 1RT
Email: info@activeauraltd.com